Terms and Conditions
At The Olive Oil Emporium we understand that your online shopping privacy is very important. The information collected from our customers is used only to contact you regarding the orders you have placed, or when requested by you, to supply information about our site and products.
We do ask you to subscribe to our newsletter to receive emails from us. If at any time you would like to stop receiving emails from us, please send us an email, and we will promptly remove your address from our list. The Olive Oil Emporium will never sell or give out your email address to any third party for any reason. We hate SPAM as much as you do!
Credit Card Security
When your information is requested on our website, it is transmitted over a secure server. Your credit card information is a serious matter, and we can assure you it is handled in a very secure manner. The Olive Oil Emporium’s online payment process that requires your credit card information employs Secure Socket Layer (SSL) encryption. This encrypts (or scrambles) sensitive information before it is sent over the Internet, and is handled by the secure site and servers of Paypal. At no time does The Olive Oil Emporium collect or store any of your personal credit card information on its server or in its files.
The Olive Oil Emporium online payment process through the secure portal of Paypal will allow you to conveniently and securely complete your purchase with VISA, AMEX (American Express), and MasterCard.
The Olive Oil Emporium will track your IP address to help us collect information about your shopping habits and to manage potential problems with our website. We also use temporary cookies (a small file placed on your hard drive when you visit our site) to identify you and the contents of your shopping cart as you visit our store and website.
Due to the limited and exclusive nature of many of our products, it is possible that in some rare cases, products listed and displayed for sale on this site may not be available.
All the prices displayed on this site are quoted in Canadian Dollars ($CAD). We reserve the right to with-hold or cancel an order if the pricing on our web-page has been posted in error. We assure you that our pricing is extremely competitive and a fair representation for the products we offer. Should you find a lower price for an identical olive oil with another supplier, please be sure to confirm all details of what is being offered by them. With all the olive oils on our site, you are guaranteed to be receiving a premium extra virgin olive oil that has been handled and stored with care, and you will always know what its harvest date is. Many of our competitors will often NOT disclose, or "hide" the harvest date, and may even be selling "old" stock.
The Olive Oil Emporium uses UPS (United Parcel Service) Standard Ground Service for the safe and secure shipment of your products. You have the option of choosing express services as well if you desire a quicker delivery time, and rates are automatically calculated for you prior to payment so you can make your selection accordingly. On occasion The Olive Oil Emporium may use an alternate shipper to deliver your products if we feel it is more appropriate for the products being shipped and/or the location of the destination. In such instances, this will not affect your rate. We always ensure all packages are appropriately packed so that the olive oils and other products reach your door safely. We reserve the right to cancel an order if the shipping rates have been miscalculated. Shipping currently applies to Canada and the continental United States. For other countries please contact us for arrangements. Be advised that The Olive Oil Emporium is not responsible for any additional customs charges or fees that may be added beyond the Canadian border. Any such fees will be the responsibility of the buyer, if applicable. All orders are shipped out within 1-2 days of payment confirmation. At your request, we can also offer shipping via CanadaPost/USPS. Contact us directly for additional details.
Your satisfaction is important to us, and we take many precautions to ensure the products you have purchased reach you in pristine condition. In the rare event that a bottle(s) or products arrive damaged please contact us immediately to make the necessary arrangements. All oils must still be in their original packaging, unopened, and seals in tact. Any returns must be arranged with The Olive Oil Emporium within 10 business days of receipt.
Canadian and International copyright laws protect all images and contents within the Olive Oil Emporium web site. These laws prohibit the copying and reproduction of web pages and images, other than downloading them for personal viewing, without prior written consent of Olive Oil Emporium Inc. The Olive Oil Emporium logo and olive branch, as well as the combined terms "Olive Oil Emporium" are the property of the Olive Oil Emporium Inc. and are protected by International laws.
If you have any questions or concerns about this policy, the data collection, and/or the usage practices of this site, please contact us at:
Olive Oil Emporium Inc
Leaside: 1707 Bayview Avenue, Toronto, Ontario - CANADA
Wychwood Heights: 659 St. Clair Avenue W, Toronto, Ontario - CANADA